Transactions

Every payment and refund in your store in one list.

In the admin Finance › Transactions

Transactions lists every payment and refund, newest first: what a payment provider took, what you marked as paid, and what went back. Choose an order’s number to open it. Test orders moved no real money and are left out (see Test orders).

Search by order number or payment reference, or choose Payments or Refunds to keep only those.

For a payment app (see Payments), a payment the app took at another amount than the order’s shows as Taken at another amount until you decide: then Other amount, counted (you marked the order paid with it), Other currency, not counted (taken in another currency, decided when you marked the order paid, never counted) or Other amount, sent back (you sent it back with the provider; money in another currency can still be marked sent back after you marked the order paid, and then shows this). A refund sent to the app shows Refund waiting until the app says it went back, or Not refunded if it could not send it.

Saved views

Once you have searched or chosen a kind, Save view as… keeps it as a tab that everyone in the store sees. Change a view and choose Update view to keep the change. Tap a view’s name beside the tabs to rename it; the … button next to it deletes it. Deleting a view changes no payments.

Download

To download them, use Export on Orders and choose the payment history.