Live View

Open Analytics › Live View. It shows what happens on your store right now and updates every 10 seconds while the page is open. Updated under the number says when it last did; if your connection drops, it says Last updated and keeps showing the last numbers.

Right now

• Visitors right now: people seen on your store in the last 5 minutes. The dot beside it is green while someone is there.
• Sessions today, Orders today and Sales today: the day so far, from midnight in your store’s time zone (Settings › General). Sales count orders that are not cancelled and not test orders, less what you refunded today, each currency on its own.

On the map

A globe turns slowly with a mark on each country where someone is: black for visitors, green where an order was placed in the last 10 minutes. Drag it, or use the arrow keys, to turn it; + and − zoom. Go to a country opens the countries by continent, with a search, and turns the globe there; the map button lays the globe flat, and the corner button fills the screen. Places are countries, never closer: your store keeps no finer location, and no map service hears of your visitors.

Hide the numbers

Hide numbers at the top replaces every figure with dots and hides the lists, so you can show the page on a stream or a shared screen. Show numbers brings them back. It is remembered on this device.

In the last 10 minutes

• In a cart: carts with something in them that someone changed in the last 10 minutes.
• At the checkout: carts that reached the checkout and are not paid yet.
• Bought: orders placed in the last 10 minutes, not cancelled and not test orders.

A cart leaves these numbers once its order is placed.

Today by the hour

Sessions started in each hour of today as columns, with all of yesterday as a dashed line, so you can see whether today runs ahead. Point at an hour to see both numbers, or open Show as a table.

Pages, places and devices

• Pages being viewed: the addresses visitors looked at in the last 5 minutes, most viewed first.
• Where they are: their countries.
• On what: phone, computer or tablet.

Privacy

Storeloom counts visits without tracking cookies. A visitor is recognised only within one day, so Live View cannot say whether someone came back from an earlier day, and it never shows who a visitor is.