Files

Open Content › Files. Files are images, PDFs and text files for your store and for the store assistant.

Upload

Upload files, or drop files anywhere on the page. Images can be up to 5 MB, PDFs 10 MB and text files 1 MB. Files you give the assistant appear here too. Files attached to a comment on an order stay with that order and do not appear here. Storage used shows how much of your store’s space the files take.

Add from link keeps a copy of a picture, video or PDF from another site: paste its address (starting with https://). The copy is checked as an upload is, starts private, and stays here even if the other site changes.

Find a file

Search by name, or choose Pictures, Videos or Documents. Size keeps files under 1 MB, from 1 to 5 MB, or over 5 MB; Description keeps pictures with or without their words; Sort lists them newest or oldest first, by name, or largest or smallest first. Each row shows the file’s size and, for a picture, its size in pixels, who uploaded it and when.

Under a picture, What it shows describes it for people who cannot see it. It saves when you leave the field.

A file’s details

Choose a file’s name to see its details: its kind, size and pixels, who uploaded it and when, and where your store uses it (products, collections, pages, posts and other texts, and your published theme). Tap the name to rename it: addresses already given out keep working, and without an ending it keeps its old one. Open shows it in a new tab, Download saves it on your computer, and for a picture Crop or turn saves an edited copy as a new file, so the original stays wherever it is used.

Private and public

Files are private until you make an image public. Make public gives an image an address your store can show; Copy copies that address. Private files are seen only by your team and the assistant.

Delete

Delete removes a file after asking. For a public picture, the question names the products, collections, pages and blog posts that show it, the product and collection descriptions, policies, custom content, emails, documents and the packing slip whose text shows it (in any language), and says when your published theme does. Galleries, variants, collections' pictures and blog posts' pictures lose it (a product’s next picture becomes its first), so your store and product feeds never show a broken picture there; a text keeps naming it, so change it there. A file named as a picture whose contents are something else (such as text renamed .png) is refused when you upload it. You can delete files you uploaded; members who manage content can delete any file.