Migrate a store

Open Import and export › Migrate a store. Storeloom asks three things and remembers your answers: how you want to move, the design, and the products.

From an export file

Upload your platform’s export (see *Import and export*). Storeloom first shows what the file holds; nothing is imported until you choose Import. Products, variants, collections, pages, blog posts, customers and orders come over, with a column mapping you can check and clean-ups you can accept one by one. Once it has run, the page lists only the Clean-ups applied, each with what it Was and what it is Now.

Undo the whole import removes everything the import created, in one step (it is one change in Settings › Time travel too). What changed since stays: an order that was refunded or shipped here, and a customer who has since placed an order, been given store credit or a gift card, or bought a subscription. The page then says how many changes were put back, and Import another file starts again.

From your store’s website

Enter Your store’s address and choose Read my store. Storeloom reads your public pages the way a visitor sees them (up to a minute) and lists what it Found while reading, with your first products as they will come over. On a store that is not on Shopify, the other products, categories, pages and posts are read from their pages while importing, so variants and photos are counted as they come. Customers and orders are not public on a website: import them from your old platform’s export file.

Choose Import and keep the page open while it runs; you can pause and continue later. If your old store asks us to slow down (as stores protected against heavy traffic do) or does not answer for a moment, the import waits and goes on by itself, and says when. Pictures inside your texts are copied into your store; one that cannot be copied is left out of the text and listed under the problems, and the rest of the page still comes over. If something could not be brought over, Try what was left out again reads the old store again and imports only what the earlier run left out: what it already brought over is not imported again, even if you have changed or removed it since. Products that come over now join the categories the earlier run made; a collection you made yourself is left as it is. Your last imports stay listed under Your imports, so you can open one later for its link report, to try again or to undo it. An import you took back in Time travel is no longer listed.

Your design, rebuilt

Storeloom rebuilds your old site’s look as a Storeloom theme: colours, type, the header, the menu and footer, the hero and product details. You preview it on a computer and a phone, compare it with your old site, and apply it or discard it. Nothing changes on your live store until you apply it.

You can also rebuild it With a theme export: drop your old theme’s ZIP file (up to 30 MB) on Import and export.

Addresses and links

Your old product and page addresses keep working: Storeloom keeps the same address where it can, and adds a redirect where it cannot. A link report lists every link and what it now points to; after an undo it is gone, as the imported addresses are.