AI connections

Open Settings › AI connections. You can work on your store from Claude, ChatGPT or Codex, on your own AI plan.

Your AI acts as you, never with more than your role allows. It never sees customers, orders, payments or people. Courier credentials are for people only. Change Autopilot campaigns, shopper-chat settings and import-site registrations yourself in the admin. Making or changing a discount is a change your AI confirms with you first, as it does a deletion.

Connect your AI

The page shows Storeloom’s address, with a copy button. Then:

• Claude (claude.ai or the Claude app): Settings › Connectors › Add custom connector, then paste the address.
• Claude Code: run the command the page shows.
• ChatGPT, Codex and other AI apps: add an MCP server (or connector) with the address.

Your AI opens Storeloom: choose the store and what it may do, then Allow:

• Look only;
• Products and collections;
• Products, pages and design;
• Everything their role allows.

Customer emails

A connected AI can read and preview your customer emails with any access. To change one it needs Everything their role allows, and your role must allow changing emails.

Nobody approves each change a connected AI makes, so Storeloom checks every one before it is saved. A change is refused when it adds a link, a picture or a web or email address that is not your store’s own, also as plain text, or anything that could hide one: some emails print your customers' sign-in codes and gift card codes. Links to the websites you approved in Emails › Email settings (Websites the AI may link to) are allowed, with https://; other websites you add yourself in Emails. Switching an email off is confirmed in your AI app first.

Each email change a connected AI makes is in Settings › Users › Activity log, marked as made through an AI connection. See what changed shows the subject before and after and the lines taken out and put in. Undo it in Settings › Time travel, under Connected AI; your AI can undo it too.

Test emails, who gets the store’s emails, the sender address and the websites the AI may link to stay with people.

Pictures

Every picture a connected AI sets on your store is a file in Content › Files: a product’s, a variant’s or a collection’s picture, a logo, the picture shown when your store is shared, a blog post’s, a theme setting’s or one in your theme’s code. A picture on another website is refused, as that website would learn of every visit to your store; upload the picture to Files and ask again. A picture you chose yourself from another website stays when the AI changes something else.

If you would rather approve each change yourself, ask Storeloom’s own assistant in the admin instead: it shows you every email change and waits for your Allow.

Your connected apps

Lists the AI apps connected to this store, with what each may do. Disconnect stops one, after you confirm. Changes your AI makes appear in Settings › Time travel, under Connected AI, and can be undone.

For this store

Allow AI connections: off stops every connected app at once; on again, they work again. Only owners decide whether members may connect AI apps.